It’s so nice to have my house back to normal and dry again!!
Thank you for doing a good job, it was greatly appreciated!
As a result of the wonderful customer service I received from Mr. Eli Daboush and Pro Water Damage, I am writing this review in appreciation of his thoroughness, professionalism and courtesy. In the middle of the night last summer, one of our upstairs under-sink flex lines blew. It must have been running for hours, because, by the time we heard the water, both upstairs and downstairs were flooded. We called Mr. Daboush at 1:30 a.m. and he and his team arrived within minutes. Always courteous and making sure to explain every step of removal and dry out, Mr. Daboush and his team immediately set out to dry out our home, working 24 hours a day until the job was done. Using high tech infrared cameras and gigantic blowers, Pro Water Damage succeeded in preventing further water damage and saving our home from the dreaded black mold. Mr. Daboush worked directly with our insurance company and everything was covered. When another, unaffiliated, company broke some outdoor lights while removing some of our furniture, Mr. Daboush stepped in and took care of the cost to replace, even though it wasn’t his problem. That’s the long story.
The short story? Mr. Daboush is only happy when his customer is happy. If you have need of water damage emergency service or repair, call Eli Daboush and Pro Water Damage first!
Robert M. Rosenberg, M.D.
Dear Mr. Daboush,
My husband and myself were totally amazed with your service and your promptness. Knowing that we needed emergency service because of having a water leak, hot water, that had sprayed throughout our bath, laundry room, kitchen and dining nook.
Not knowing whom to call, I did a walk in the yellow pages and found that you were the only one I had called that could be at our home in short time, which you were. We were a bit apprehensive, but accepted your service. Upon your arrival, we were amazed at how fast you started working on the problem, accomplished what could be attended to, and was completed the following week.
I’m sure you are aware of the fact that these occurrences are very traumatic to your cliental, but, you seemed to give us that personal support so badly needed at this time. Should I know of anyone with this situation, I’ll be sure to recommend your services.
In grading you from 1 through 10, we’re going for an 11. Thank you again for your wonderful service and hope to see you again under different circumstances.
Your San Clemente Clients,
Donna and Allen
Thank you for your incredible help. In July a sink overflowed in our house and the water went through our hardwood floors to a bedroom and bath below. I really didn’t know who to call so I looked online for a company that does water restoration. I guess it was the luck of the draw but I picked you. You arrived at our house in Laguna in less than thirty minutes. You and your crew did an amazing job. The ceiling in the bedroom was coming off and the walls were bubbling. You and your crew removed all the damage drywall, set up dryers and humidifiers and had the house dried out in two days.Besides you and your crew were very considerate. If you ever need a referral I would be happy to give you an A++ recommendation.
All the best.
Fredric H. Rubel
I experienced a recent flood on the first floor of my house from my dishwasher. Unfortunately, it happened over a holiday weekend. I called Pro Water Damage Restoration and talked with Eli. He came right over and began the procedure of drying out the house. Several days later, we scheduled a time to pick up the equipment, but I unfortunately had to go into work really early the same day. Eli said, “no problem,” and met me at my house at 4:30 AM. That’s what I call “above and beyond.” The company was great to work with. They handled everything with the insurance company. I’m extremely happy with their service. They were also very pleasant to work with and made a painful process move along as painlessly as possible.
I woke up and discovered the water supply pipe on the toilet had broken. I found Pro Water Damage on YP.com and they were out to our residence right away to begin the cleanup process. They were very professional and had all the right equipment to start immediately. They even met with my insurance adjuster and worked out details for the repair.
“Having you work with our insurance company took a load off our minds after our recent water damage disaster! Thanks for your professionalism and kind consideration to our needs.”
To Whom it May Concern, I wanted to write to you about the great service that I received from your company. Our residence had a fire sprinkler failure and we had a real emergency on our hands. I contacted Eli Daboush and he was out to our residence right away to begin the cleanup process. He was very professional and had all the right equipment to resolve the water damage we had. I have kept his card and your company information for future reference, so that if I should ever need help again, I will definitely be using your services. Great job and thank you!
I am writing to thank you ever so much, not only for your thorough water extraction and dry out services, but also to thank you for all the support anyone who finds themselves in a very stressful situation such as this could ever want. You gave me comfort and advice whenever I needed it.
I woke up in the middle of the night, got out of bed and found myself ankle deep in water. My whole house was flooded. I did not know what to do or where to turn. The fire department gave me your phone number, and within an hour during the wee hours of the morning you were at my doorstep assuring me that all would be OK and that you would stick with me until everything got taken care of to my satisfaction. You stood by me, making sure that I got all the dry-out assistance that I needed, that I got appropriate referrals for a pack-up and furniture restoration company and for a contractor to do the extensive tear-out and reconstruction that was required.
Now, thanks to you, everything is restored to my satisfaction, just as you promised. I will forever be grateful to you for your service and support.
Susan S. Irvine, CA
First let me say “Thank You” for your honesty and integrity. I was at such a loss when I found your company, I was at my most vulnerable mental state. You proved to be very calming, caring and honest. I thank you for providing excellent workmanship, and thanks for guiding me to the right services for the repairing of my home.
I pray that you and your company continues to be prosperous. Thanks again from a “very” pleased customer,
Janice O. of Compton, CA.
Thank you, thank you, thank you ~ thanks for your help! Jill and I are very thankful for your services in such a quick manner!
Julie and Jill Riffe
Due to a leak in our water heater our house was flooded. I called Pro Water Damage Inc (dba Best Quality Restoration) and they came immediately. If they had not responded that quickly, we probably would have had damage to our furniture and further damage to walls and floors. Their professionalism was quite impressive and I can certainly say that the commitment they have to offer quality service is outstanding. Highly recommended!
Eli Daboush and crew were professional, courteous, and provided outstanding service. If we have another flood (God forbid!) I would call them again in a heartbeat. They even came out after the crew had finished to help with the visit by the insurance claim representative. They get my highest recommendation.
As a result of the wonderful customer service I received from Mr. Eli Daboush at Best Quality Restoration, I felt compelled to write a review of his professionalism. Throughout the course of our business relationship, Mr. Daboush was consistently courteous and seemed genuinely concerned for my issues.
My rental house had, unfortunately, sustained some significant water damage and I made an emergency call to Best Quality Restoration to begin the clean up. Mr. Daboush was very thorough and showed great courtesy and sensitivity to my tenant and myself throughout the process.
We appreciated how fast and reliable Best Quality Restoration’s services are. Thanks to them, our house is a home again. They did a great job getting our water damage project running smooth from the start. We appreciated the integrity the company has and would highly recommend them.